Terms of Service

Welcome to Ranaldos Empire. By accessing or using our website and services, you agree to the following Terms of Service. If you do not agree, please do not use our services.

1 Services Provided

Ranaldos Empire provides:

• AI-powered smart receptionist systems
• Website design and development
• Automation tools (SMS, email, chat, call handling)
• Lead capture and follow-up systems

All services are customized based on client needs.

2 Use of Services

By using our services, you agree to:

• Provide accurate and truthful information
• Use our systems for lawful business purposes only
• Not misuse, disrupt, or attempt to reverse engineer our systems

3 Payments & Billing

• Services may include a one-time setup fee and/or monthly subscription
• Payments must be made on time to maintain active service
• Failure to pay may result in suspension or termination of services

4 No Guarantees

While our systems are designed to improve lead capture and communication, we do not guarantee:

• Specific revenue results
• Number of leads or bookings
• Business performance outcomes

Results depend on many factors outside our control.

5 Smart Automation Disclaimer

Our services may include AI-powered automation such as:

• Automated text responses
• Chatbot interactions
• AI call handling

By using these services, you understand:

• Responses may be automated
• Occasional inaccuracies may occur
• You are responsible for reviewing and managing customer interactions when necessary

6 Client Responsibilities

You agree to:

• Provide necessary business information for setup
• Maintain access to connected tools (phone numbers, calendars, etc.)
• Ensure compliance with applicable laws (including communication regulations like SMS consent)

7 Third-Party Integrations

Our systems may integrate with third-party tools (e.g., CRM, SMS platforms, hosting services). We are not responsible for:

• Downtime or issues caused by third-party providers
• Changes to third-party pricing or policies

8 Data & Privacy

Your use of our services is also governed by our Privacy Policy.

We take reasonable steps to protect your data but cannot guarantee absolute security.

9 Service Availability

We aim to provide reliable, continuous service but do not guarantee:

• Uninterrupted operation
• Error-free performance
• Immediate resolution of all issues

10 Termination

We reserve the right to suspend or terminate services if:

• Terms are violated
• Payments are not made
• Services are used unlawfully

Clients may cancel services at any time, subject to any agreed billing terms.

12 Changes to Terms

We may update these Terms of Service at any time. Updates will be posted with a revised effective date.